GetBMWparts.com strives to bring our customers the absolute best in customer service through a streamlined online experience! To contact us for any questions, comments, or concerns you may have, shoot us an email to getHelp@getBMWparts.com for the fastest response. So we can serve you best, be sure to include as much information as you can including vehicle make, model, year, vin, and parts you're looking for, along with your shipping location. We do kindly ask that you review our Policies, FAQ's, and Terms of Use, as well as utilize the simple-to-use catolgs and parts look-up features on our site before requesting help. You'll find we cover most common questions and concerns, and finding parts and pricing is very straight-foward. To check the status of your order, simply log into your account, click 'order status', and then click on your order number.

We answer emails daily (non-holidays), Monday - Friday, from 8am to 5pm EST. All inquiries not already answered in our Policies and FAQ's sections will be answered as quickly as possible. We are also reachable through Private Message on the various online forums we support, and through direct emails listed in our About Us section.

Internet Parts Managers and certified BMW Parts Advisors Evan Winstead and Jason Reighard are also available through our exclusive Free LiveChat Service via AIM during normal business hours; screen names Evan at Tischer and Jason at Tischer. Don't have AIM? Click here to download this free program!

GetBMWparts.com does not have a direct phone number as we do not accept phone calls, so please contact us electronically by the methods above. Our Internet Parts Dept. is a completely separate dept. at Tischer BMW and has no affiliation with the retail parts dept.

The online form below will send a direct email to getHelp@getBMWparts.com. Please provide as much information as possible. To obtain an RMA, email Returns@getBMWparts.com. To request shipping information, email Shipping@getBMWparts.com. Thank you!

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Giving us your VIN number assures order/price accuracy. (VIN number can be found on your insurance card, registration, or vehicle)

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GetBMWparts.com does not have a direct phone number as we do not accept phone calls, so please contact us electronically by the methods above. Our Internet Parts Dept. is a completely separate dept. at Tischer BMW and has no affiliation with the retail parts dept.