Thank you for choosing getBMWparts.com for your Genuine BMW parts and accessories needs! We here at getBMWparts.com are BMW enthusiasts dedicated to bringing you the best pricing on Genuine OEM BMW parts/accessories, backed by world class customer service through a streamlined online experience!
- The online parts catalog is to be used as a reference guide and does not always reflect the accurracy, pricing, availability or stocking status of parts. Although the majority of the data in the catalog is correct, there can be discrepancies in part numbers, part descriptions, and pricing due to monthly manufacturer updates and data available. This is especially true for newer vehicles and M models. By providing your vin, we guarantee the ordered items will fit your factory vehicle and options. We'll check and change all parts to the vin you include. If a vin is omitted, we take no responsibility for the accuracy of your order --- PLEASE ALWAYS INCLUDE YOUR VIN SO WE CAN SOURCE YOU THE CORRECT PARTS. PLEASE ALSO NOTE IF YOU'RE PURPOSELY ORDERING PARTS NOT ORIGINALLY FOR YOUR VIN AND OPTIONS....OR OMIT THE VIN # IF YOU'RE SURE OF THE PARTS YOU'RE ORDERING.
- We reserve the right to make changes to part numbers and pricing depending on manufacturer data. Some items have very little, if any mark-up (oils, fluids, upholstery parts, nav discs, special tools, certain electronic parts, etc), and discounting our typical 20%+ would result in selling below our cost. In these situations, price changes will require customer approval. We'll update the status of your order with a comment explaining the price change. You'll have to log into your account and 'approve' or 'not approve' this change in order for us to proceed with your order. No charges can or will be made to your card until a decision is made.
- Prices, promotions, styles, and availability may vary. Our retail parts dept does not honor online pricing. Prices and availability of products and services are subject to change without notice. Errors will be corrected where discovered or reported, and getBMWparts.com reserves the right to revoke any stated offer and to correct any errors, inaccuracies or omissions including after an order has been submitted through our site.
- Always include your vin number when ordering parts or accessories. We take no responsibility for incorrect part(s) if a vin number is not included with your order. Our factory trained parts advisors will double check the accuracy of your order with your vin and change the parts to the correct ones for your vehicle. Also be sure to include a note in the customer comments section when ordering for multiple vehicles when only one vin number is provided. Please be sure to note if you're putting something on your vehicle that doesn't originally come on it, or is a different color that what is original equipment so we know not to change it to the correct part per the vin for you.
- An important item to note when ordering parts is: Driver's side is "left" and Passenger's side is "right"!
- Due to our ongoing commitment to providing the best service possible, all orders incur a $2.95 handling fee, including Free Shipping specials. (taxed within the state of MD = $3.13)
- Be sure to include any special instructions in the customer comments section.
- Always check our BMW Accessory/Specials Catalog prior to ordering. Our software will not recognize a part is on special in that catalog if not ordered through that catalog - and we will not go back and run a credit for the price or shipping difference.
- By ordering through our site you agree to our terms, policies, and conditions listed throughout our website. Orders can not be cancelled once placed. Under extreme circumstances we may allow an order cancellation however the 20% restocking fee will apply. All returns must be approved by us first and will be charged a 20% restocking fee.
- We here at getBMWparts.com take your privacy seriously and understand that privacy concerns are very important to our customers. We are committed to protecting your personal privacy and we will never sell or distribute your private or personal information to any other parties. We follow strict procedures and maintain electronic safeguards to ensure the protection of your personal information. All personal information submitted through our website is protected by user authentication procedures and updated encryption technologies. Your information is only accessible by our authorized getBMWparts.com staff who are required by law to keep your information secure.
- By creating an account on our site and providing your email, you give us permission to send periodic email announcements regarding new products, specials, promo's, etc. If you no longer wish to receive these emails, simply click the 'unsubscribe' link in the email.
- Shipping charges (unless Free) are calculated per the posted flatrates and pre-calculated flatrates in our shipping policy. See Shipping Policy for full info. Your shipping charge will be updated to the posted flatrates if the incorrect shipping option is selected. By ordering through our site, you agree to the terms in our Shipping Policy; please read the information we present prior to ordering. We will not be liable for compliance with our shipping policy, nor subject to credit card chargebacks if your shipping charges are updated to the posted rates.
- Our system is setup for you to create an account so you can log in at anytime and check the status of your order. It is YOUR responsibility to check the status of your order. We will update this status as soon as new information is available, and we will send you important messages regarding your order through this portal...PLEASE CHECK THE STATUS OF YOUR ORDER BEFORE INQUIRING. Orders can NOT be cancelled after they are placed - please follow the return policy on the site to initiate a return.
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- In no event are we liable for any special or consequential damages that are directly or indirectly related to the use of, or the inability to use, the services on getBMWparts.com, software or printed materials, even if we have been advised of the possibility of such damages. Some states do not allow the exclusions or limitation of incidental or consequential damages, so the above limitation and exclusion may not apply to you.
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- We may terminate user access or suspend any user's access to all or part of getBMWparts.com without notice for any conduct that we, in our sole discretion, believe violates any applicable law or is harmful to us, or if such party is found to have engaged in fraudulent activity in connection with getBMWparts.com.
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- GetBMWparts.com will not engage in and will not assist with any illegal export or re-export of any products purchased from getBMWparts.com. If the Buyer intends to export or re-export an item after receipt from getBMWparts.com., it is the Buyer's responsibility to obtain all necessary licenses and comply with all requirements of applicable laws, regulations and policies administered by the United States Government. We will not devalue or misdeclare any information for customs/exporting. Any parts taken outside the US are not eligible for resale.